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Cancellation Policyv1.1

Cancellation Policy

Effective date: September 22, 2026

We at strive to provide our customers with quality communication services and high levels of support. Understanding that plans may change in some instances, we offer the following cancellation policy for your convenience...

Cancellation Policy

We at strive to provide our customers with quality communication services and high levels of support. Understanding that plans may change in some instances, we offer the following cancellation policy for your convenience:

  1. Cancellation of Service:
    • Customers can request cancellation of any provided communication service at any time.
    • To cancel a service, please contact our customer service department by phone or email.
  2. Cancellation Deadlines:
    • The Customer must submit the cancellation request no later than 30 calendar days after the end date of the Service.
    • Cancellation of a service after the specified deadline may involve penalties or other restrictions according to the contract or tariff plan.
  3. Exceptions:
    • In the event of unforeseen circumstances such as technical issues or emergencies that may affect service provision, the company may consider a cancellation request without imposing penalties.
    • Requests for exceptions to the cancellation policy will be considered on an individual basis by the company.

We are ready to provide all necessary assistance and support in case of service cancellation requests. Please contact our customer service department for additional information or assistance.

Contacts:
EMail: 
Phone: 

Address:
Reg. number: 

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